RETURN POLICY
Return & Exchange Policy
You may return your item(s) of purchase for in-store credit within seven days of a delivered purchase. After seven days, the purchase is final and not eligible for return and in-store credit. Item(s) must be unworn, unwashed, and have original tags attached to be eligible. Refunds may be subject to processing fees charged by the payment processor, the (customer) is responsible for shipping and processing fees. To inquire or initiate a return, please email admin@shopspencerhouse.com
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Shipping Policy
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Unless posted otherwise, shipping will take 3-5 business days to leave our fulfillment center. Shipping cost is $8.95. In addition to standard shipping to your destination, we offer a local delivery option (based off your zip code) which will present itself upon checkout. The local delivery option is $5.00 and will take 1-3 business day(s) to leave our fulfillment center.
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If there is an issue with your order, please reach out to our team so we may assist you. Your happiness is extremely important to us and a top priority.